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Lisa Schmitt is a facilitator and strategist for ServiceElements, with more than 20 years experience in General Aviation. From 1998-2003, she served as Program Manager for Service Excellence Training for FlightSafety International, a Berkshire Hathaway Company training over 65,000 aviation professionals annually. In this capacity, she developed and conducted customized service and team-building training programs for Fortune 500 companies as well as multiple in-house locations. Additionally, Lisa was Product Marketing Manager of Falcon Training during her 13 year career with FlightSafety�s Learning Center in Teterboro, New Jersey, increasing sales, fostering communication, and long-term customer relationships. Prior to marketing, Lisa was a Scheduler for the Teterboro Center�s simulator training programs. A graduate of Wesleyan University in Middletown, Connecticut, she is a Certified Flight Instructor and is fluent in Spanish | 